CRM Systems

Boost your sales, be more productive, and save money with our custom CRM systems.

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CRM Systems

Boost your sales, be more productive, and save money with our custom CRM systems.

Book a free consultation →
Ready to start your digital transformation?

Get in touch with our team to discuss your project and get a quote.

Get in touch →
Get in touch →

Why Choose Our Custom CRM Systems?

We provide top-tier, custom-designed CRM systems specifically tailored to your business needs. As your company stands on the brink of rapid expansion, our CRM will be your most valued tool, ensuring seamless operations, efficient customer management, and maximised profits.

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Talk through your growth plans with one of our technical experts.

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Why Choose Our Custom CRM Systems?

CRM & Sales

Bring together all of your customer relationship activity into one place.

Get a full view of the customer journey to identify opportunities and service shortfalls.

Enquire CRM →

Customer Portals

Fully control your customer touch points with a bespoke customer portal.

Securely share documents, capture tickets, and much more to enhance the customer journey.

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Reporting

With your data in a single place, we build reporting suites to access the information in a meaningful way.

Track what's important to you and never breach SLA again!

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Process Management

Track products, customers and manufacturing alongside the CRM to gain visibility across your whole business.

Have your staff track their work through the system to really take control.

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What do our customers say about us?

We built a CRM and ERP system for New Design Windows Ltd, a window manufacturer based in South Yorkshire. We've worked with Lynne and the team for the last three years and have seen them grow from start-up to a market leader.

Read More about this Project →Start your success story →Start your success story →

What are the benefits of custom software?

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Cost-Efficiency Guaranteed

Investing in a custom CRM means no more paying for unnecessary features. Our tailored solutions ensure you only pay for what you need, saving you money in the long run.

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Save Precious Time

A CRM system designed for your specific needs means less time spent on training and adaptation. Get straight to business and watch your productivity soar.

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Scale with Ease

Our CRM systems are built for growth. As your company expands, our solutions evolve with you, ensuring smooth transitions and scalability.

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Enhanced Customer Relationships

With a system tailored to your needs, managing customer relationships becomes a breeze. Improve customer satisfaction, loyalty, and retention with our state-of-the-art CRM solutions.

Get a quote →

What are the benefits of custom software?

Contact us →
Small Smashed Crab Logo

Cost-Efficiency Guaranteed

Investing in a custom CRM means no more paying for unnecessary features. Our tailored solutions ensure you only pay for what you need, saving you money in the long run.

Small Smashed Crab Logo

Save Precious Time

A CRM system designed for your specific needs means less time spent on training and adaptation. Get straight to business and watch your productivity soar.

Small Smashed Crab Logo

Scale with Ease

Our CRM systems are built for growth. As your company expands, our solutions evolve with you, ensuring smooth transitions and scalability.

Small Smashed Crab Logo

Enhanced Customer Relationships

With a system tailored to your needs, managing customer relationships becomes a breeze. Improve customer satisfaction, loyalty, and retention with our state-of-the-art CRM solutions.

Case Study

New Design Windows

New Design Windows

Complete sales and order fulfilment system

Complete sales and order fulfilment system

View this projectView this project
What our customers say:

What we got was a development partner who understood what we were trying to achieve and were invested in achieving it; full commitment from a staff for whom no challenge was too much; a cost effective solution and a product that completely addresses all requirements

Kathryn Meghen, CEO, The RIAI

The platform allowed clients and members to have a seamless experience when signing up, making a booking/inputting hours. We are very satisfied with the work Smashed Crab have done and grateful for the platform they built.

The Simon Communities of Ireland

It was a pleasure to work with the Smashed Crab team. They easily integrated with our existing software and created a tool that enabled us to step up our offering and attract larger clients. If you are looking for custom software, they have my recommendation

Norman, Managing Director, Contego Environmental Services Ltd

Our clients love the software Smashed Crab delivered for us and the visibility it gives them over their infrastructure.

Richard Armitage, Testex NDT Ltd

Smashed Crab developed the system which makes for a very smooth experience for staff and students

John Applegate, Director of Funding and Information Services, Hull College Group

Quick and accurate development of the software meant our business could thrive

Lynne Darwin, MD, New Design Windows
About Us
We have been designing, developing, and supporting game-changing software and websites since 2014.

Let us help you to get the best out of your business.
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You may need a CRM system if you're experiencing challenges in tracking customer interactions, managing leads, or maintaining consistent communication. If your team struggles with efficient collaboration, data accessibility, or time-consuming manual tasks, a CRM can streamline processes, improve efficiency, and provide valuable insights to support data-driven decision-making and business growth.

Implementing a CRM system can significantly benefit your company by streamlining sales, marketing, and customer support processes. It centralizes customer data, making it easier to manage leads and nurture relationships, resulting in increased sales and customer retention. A CRM system also promotes team collaboration, enabling employees to share insights and work more efficiently. Additionally, it automates repetitive tasks, freeing up valuable time for staff to focus on strategic activities. By providing valuable analytics and performance metrics, CRM systems help identify trends, optimize campaigns, and make data-driven decisions, ultimately contributing to your company's overall growth and success.

At Smashed Crab Software, we build your CRM solution from scratch and want it to be everything you could need. There are three different CRM systems which can be used to help nail down the perfect combination of processes for you. It may seem a bit much, but the more you know about what you want your CRM software to be capable of, the better and more informed your custom CRM system will be. Regardless of if you are still in the research stage, or looking for your ideal software developer, being informed will give you the best possible result.