Custom CRM Systems

Improvements to your Customer Relationship Management data and processes are just a click away.

The key to our success as a technology partner is learning about our clients’ industries, needs, and goals. Through open development and regular communication we make sure you are in the driving seat.
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Cost savings over off-the-shelf CRM software

Our competitors charge per user with access to the system. With our custom CRM solutions, you can add as many users to your system as you see fit (at no extra cost).

Off-the-shelf CRM packages are often rigid, inflexible and cannot be tailored to fit around your requirements. They come with many features that aren’t useful to your business, but you pay for these as part of the package. With bespoke software that fits your needs exactly, you are only paying for what you will use. Should your requirements change, a custom CRM tool can be updated at any time.
Begin your customer data improvements today →

All the CRM features and functions you need

Using a bespoke CRM system ensures all the information your staff needs is accessed from one place. Our goal is to design you a system that is fit for purpose and tailored to your needs.

With our cloud based software, it can be accessed and used remotely, not just in the office. This translates into up to date information being available to relay to customers.
Begin your customer data improvements today →

Our Process

Software development isn't just about writing code. Initially we can help to establish whether your idea is feasible, how much it might cost, and what can be achieved at each stage.
Let's talk about your business and processes, then plan the project.
We use a design-first approach - let's get the look and feel right.
Iterative development phase. You'll get to watch your new system grow.
If you want it in the future, we can tailor support to your needs.

What sets us apart from the rest

UK Based Developers

Our team is based entirely within the UK at our two Yorkshire offices. We do not outsource our development work because we know this is the best way to maximise your success.

Certified Staff

We strive to upskill all of our developers to become Microsoft Certified technology specialists. We believe in continuous staff training to keep standards sky-high.

Agile Practices

Iterative development practices ensure your bespoke solution meets every requirement and can react quickly to new information along with your feedback.

“Smashed Crab developed the system which makes for a very smooth experience for staff and students,”

John Applegate, Director of Funding and Information Services, Hull College Group
Hull College Group Logo

Have more questions about bespoke software?

Check out our software FAQ

Plain English answers to the most popular of questions. Contact us if your question isn't there.

Ask our experts - no pressure

Chat with one of our experienced developers right now. Just give us a call or drop us an email.

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